Aerial night view of dispatch routes connecting work sites and crews, each with a live status ring
Operations

Turn plans into coordinated execution.

Plans become assigned, recorded and verified work in the field — one map from office to crew.

field serviceresource planninginspectionsdispatchincidentscompletion & evidence
WHAT OPERATIONS RUNS
The plan becomes work — and the work reports back.

Assetmanagement decides what to renew, when and at what cost; Operations turns that programme into assigned work in the field. Every order is a state machine — planned, dispatched, done — and no order changes state without a record of who, when and where. Completion is not a checkbox; it is evidence, carried straight back to the plan it came from.

OFFICE · TO · CREW
Dispatch

Work leaves as an order.

A programmed package becomes assigned jobs — location, task and the standard each answers to — on the same map the planner used.

In the field

The crew records against the object.

Status, photo and time attach to the actual feature — a reading against the object’s own record, not a free-text note.

Completion

Done means proven.

The closed order carries who, when, where and against which standard back into the plan — ready for the next round.

A LINE THAT ALREADY RUNS

Inspection → condition → measures → a dated plan.

The road-inspection tool runs the whole line end to end on one model. A street read from dated imagery scores NEN 2767: 2.3 against CROW, and that condition carries through to a budgeted, dated plan — kerb re-paving in 2026, joint repair in 2027 — each measure tracing back to the reading it came from.

See it worked through in Projects, or open the full analysed report.

The plan and its proof, on one engine.

Operations runs on the same Intelligence Engine as every ORB lens, so the job a crew closes today is the record an auditor opens years from now. Talk to us about bespoke work.